Barry Graubart Named Vice President
of Kaplan Professionalís Call Center Solutions Unit

New York (November 16, 1999) Kaplan Professional, a specialized division of Kaplan Educational Centers and a leading provider of educational and training solutions to companies and individuals in the financial services, insurance, real estate, health, law and information technology industries, has named Barry Graubart vice president of its Call Center Solutions unit. Mr. Graubart comes to Kaplan with 15 years of experience in the information, software and new media industries, with particular emphasis on training and assessment products for the call center, financial services and staffing industries.

Prior to joining Kaplan, Mr. Graubart served as vice president of development and operations for QWIZ, Inc., a division of PRIMEDIA, where he led the development of assessment products for the staffing industry. While at QWIZ, he oversaw the launch of their first web-based interactive testing product. Mr. Graubart also served as vice president of product management for Nelson Information, Inc., a leading provider of information products to the institutional investment community.

"Barry has a keen understanding of how to help the call center industry meet its staffing and retention challenges," said Andrew Rosen, Kaplanís chief operating officer. "His skills and vision will help to drive the growth of our Call Center Solutions unit."

Kaplan Professional Call Center Solutions provides end-to-end human resource solutions for the Call Center industry, with primary emphasis on training, recruitment, assessment and certification products. Its product Selection Advantage™ is the first commercially available interactive CD-ROM designed specifically to help companies identify candidates who will be successful in telephone service positions. The product, which is the only fully validated automated assessment tool available for call centers, enables companies that recruit large numbers of telephone service representatives to better identify strong candidates and streamline the hiring process.

Mr. Graubart earned his bachelor of arts degree from the State University of New York at Albany. He is a member of the New York New Media Association and the American Society for Training & Development.

Kaplan Professional, a specialized division of Kaplan Educational Centers, is a leading provider of educational and training solutions to companies and individuals in the financial services, insurance, real estate, health, law and information technology industries. The division also includes Dearborn, a leading supplier of licensing training and continuing education for securities, insurance and real estate professionals; Perfect Access/CRN, which delivers customized software education and consultation for law firms and businesses; and Self Test Software, a world leader in exam simulation software and preparation for technical certifications. Kaplan Professionalís services will soon be available through BrassRing Inc. and its site BrassRing.com, the first network combining recruiting, hiring management and career development to serve employers and employees at every stage.

Press Contact: pubrel@kaplan.com, (212) 492-5965

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